Melbourne’s Most Trusted European Car Specialist

Not-at-Fault Car Accident Repairs in Clayton, Melbourne

Navigating the busy streets and highways is an everyday reality for motorists. Despite exercising caution and adhering to traffic rules, not-at-fault car accidents can still occur. Not-at-fault incidents can be a frustrating experience. It refers to situations where you, as a driver, are not deemed responsible for the collision. Despite the absence of fault, the aftermath can be daunting. These situations, where the blame lies squarely on the shoulders of another party, often bring about the need for reliable car repairs.

At KHG Auto Workshops, we understand the stress and frustration that can accompany such situations. Our dedicated team is here to provide you with top-notch car accident repairs. With our expertise, we navigate the intricacies of insurance claims and vehicle repairs. With our commitment to quality craftsmanship, we aim to alleviate the burden of post-accident hassles.

Understanding Third-Party Insurance Claims

For any vehicular mishaps, third-party insurance claims play a crucial role. This type of auto insurance claim refers to the process by which the innocent party seeks damages for injuries caused by another driver. It is designed to protect individuals who are not at fault from the financial burdens associated with

  • Medical expenses

  • Other losses

Residents often rely on not-at-fault accidents with third-party insurance to recover the costs incurred due to the negligence of another driver. Navigating the intricacies of these claims requires a thorough understanding of the legal and insurance landscape. In such situations, individuals need to take the help of professionals who specialise in guiding them through the car accident insurance claims process.

Our Process for Claiming Insurance in Case of a Not-at-Fault Car Accident

Our straightforward process is designed to guide you through the complexities of a no-fault insurance claim. This aims for a convenient experience while maximising the likelihood of a successful outcome.

  • Documentation: To ensure a smooth insurance claim process, we need certain documents from you. This includes the accident report, your insurance policy details, and any other relevant paperwork. Our team will guide you on what information is needed.

  • Documentation: To ensure a smooth insurance claim process, we need certain documents from you. This includes the accident report, your insurance policy details, and any other relevant paperwork. Our team will guide you on what information is needed.

  • Claim Submission: Our team will assist you in submitting the claim to the insurance company. We will ensure that all necessary documentation is included to strengthen your case.

  • Collaboration with Insurance Companies: We will liaise with the insurance companies on your behalf and facilitate communication to speed up the resolution process.

  • Transparent Approach: To ensure you are well informed about the progress of your insurance claim, we maintain transparency in all interactions.

  • Receive Compensation: Our team will work diligently to secure the compensation you rightfully deserve for the damage and losses incurred. We will advocate for your interests to ensure a fair and just resolution.

Find the Best Choice for Hail Damage Car Insurance in Clayton

Aside from providing RACV car insurance claim support, we can also help you with processing your hail damage insurance. Our support begins with a thorough assessment of your current insurance coverage for your protection against hail-related risks. We then work closely with you to address the specific nuances of hail damage to your vehicle.

Our commitment extends to guiding you through the claims process seamlessly. We have an experienced team that can assist in preparing all necessary documentation for efficient filing. They will also engage in negotiations with insurance providers for your vehicle’s repairs or replacement compensation.

Contact KHG Auto Workshops Today for 24/7 Support

With years of experience, KHG Auto Workshops is one of the trusted car repair shops in Clayton, Melbourne. We understand the nuances of the process and employ industry best practices to restore your vehicle to its pre-accident condition. Additionally, our team is always ready 24/7 to help you out.

Our team can also lend support in dealing with insurance paperwork so you can focus on your recovery. We do this by billing the repairs directly to the insurance companies. That way, you can get your vehicle on the road as soon as possible. For more information, you can call us on 0400 755 854 or email us at


In the event of a not-at-fault car accident, prioritise safety by checking for injuries and moving to a safe location if possible. Report the incident to the police and your insurance company.
You need to gather evidence such as photographs, witness statements, and any available surveillance footage to support your claims.
In a fault-based system, the at-fault party’s insurance offers the damages. On the other hand, each party’s insurance provides their damages in a no-fault system, regardless of fault.
The period for making a third-party claim varies by location and insurance policies. However, it is recommended to report the claim as soon as possible after the accident.
A not-at-fault car accident occurs when another party is responsible for the collision, and you (as the driver) bear no responsibility for the incident.
It’s advisable to avoid admitting fault at the scene. Let the authorities and insurance companies determine fault based on evidence.
In some cases, it may be required, while in others, exchanging information with the other party may be sufficient. Check local regulations and follow the appropriate procedure.
It’s advisable to report the incident as soon as possible to ensure a smooth claims process.

Trust KHG Auto Workshops to Handle All Your Car Repairs



Make Your Car Feel Like Brand New

Whether your car has been in an accident or there are dents on your vehicle, choose us for panel beating services! Your car will look like new once we’re done with our work.

Affordable Prices

Save on expensive repairs when you bring your vehicle to our auto shop.

Free Pick Up and Drop off

Don't be bothered with the hassle of bringing your vehicle to our shop – we offer free pickup and dropoff!

Highly Experienced

Our mechanics have over 25 years of combined experience in the automotive industry.

Continuous Support

No matter the issue with your vehicle, you can rely on us for quality workmanship.


What Do Our Clients Say?

Hemant Khande

Got my car tyre puncture fixed. Super quick and reasonable price. *I WOULD RECOMMEND THIS SHOP*

Barbershop Convo

Best in business, always supporting, and truthfully advising the negatively of a car, please go and visit the workshop!

Lee Benson

I’ve my car car body repair at khg . And services I. So happy and good quality and good prices . Thanks u hamed

Kanak Jagarlamudi

Bought a car here, very nice service and assistance.. Must check out if you want to buy a used car or car services.